Cancellation and Refund Policy
Cancellation/Refund of training:
- 50% of the total amount will be retained for any cancellation made 48 hours or more before the training
- No refund will be made in case of cancellation less than 48 hours before the scheduled training date
Rescheduling :
- If you need to postpone the training, please inform us at least 48 hours before the scheduled training date. No training deferral or refund will be accepted after this time.
- We encourage our clients to contact us as soon as possible to reschedule a training session. A new training date will be assigned according to the availability of the parties.
Cancellation/Refund/Rescheduling Procedure:
- To cancel or postpone a training, please contact us by phone or email.
- In case of cancellation, the refund ( if applicable) will be made as soon as possible according to the original payment method.
We appreciate your understanding and cooperation.
If you have any questions, please contact us.
